The Purr Pantry

Category: Product Notes

  • Announcing Our Loyalty Program (Treats Required)

    Announcing Our Loyalty Program (Treats Required)

    Nobody tells you this when you start out, but the real work begins around a returns policy enforced by staring.

    Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

    The Short Version, Told Slowly

    If you take only one thing from this, take this: a shipping department located under the couch is not a bug. It is the product.

    We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.

    In summary: act confidently, deny everything, and always keep a clear route to the nearest box.

  • Why Everything We Sell Ends Up on the Floor

    Why Everything We Sell Ends Up on the Floor

    We have been doing this for what feels like nine lives, and we are still not sure who is in charge.

    The old guard prefers a loyalty program that pays in headbutts. The new guard prefers whatever is on the other side of the door.

    The Short Version, Told Slowly

    Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.

    If you take only one thing from this, take this: a shipping department located under the couch is not a bug. It is the product.

    In summary: act confidently, deny everything, and always keep a clear route to the nearest box.

  • Shipping Updates From a Warehouse Full of Boxes

    Shipping Updates From a Warehouse Full of Boxes

    We have been doing this for what feels like nine lives, and we are still not sure who is in charge.

    Experts agree that a loyalty program that pays in headbutts is essential. Experts also agree that this is a very long way of asking for a snack.

    The Short Version, Told Slowly

    Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

    Our standard approach involves a loyalty program that pays in headbutts, followed by a shipping department located under the couch, followed by a brief and unexplained sprint.

    That is all for now. We are told there is a sunbeam going to waste, and a professional never lets that happen.